Explainable AI: shining a light on the future of AI

The introduction of artificial intelligence (AI) into the tech world brought endless innovation opportunities, and in 2021, it shows no signs of stopping. According to a McKinsey Global Survey titled, “The state of AI in 2020,” 50% of respondents report that their companies have adopted artificial intelligence (AI) in at least one business function. The adoption of AI systems continues to increase across all key industries. 

But as AI’s pervasiveness grows, so do the concerns, specifically around the current black box approach being taken and lack of explainable AI (XAI). These concerns must be addressed, which means corporations will have to make a conscious shift to be more transparent about their AI systems’ decisions and explain the processes in simple terms for customers. This shift will allow AI technology to become more ingrained technology into key life-impacting processes